Last updated: April 12, 2025

1. Introduction

SET Transport is committed to protecting the privacy and personal information of its clients, partners, and website visitors. This privacy policy aims to inform you in a transparent manner about how we collect, use, share, store, and protect your personal information, in accordance with Quebec’s Law 25.

2. Company Identification

• Company Name: SET Transport

• Address: 1120 Rue de l'Express, Terrebonne, QC J6W 6K9

• Website: https://www.settransport.ca

• Email: namyot@settransport.ca

3. Privacy Officer

For any questions or requests regarding your personal information, you may contact our Privacy Officer:

• Name: Natacha Amyot

• Title: Privacy Officer

• Email: namyot@settransport.ca

• Phone: 450-669-9985

4. Personal Information Collected

We collect the following personal information when you interact with our website or services:

• First and last name

• Email address

• Phone number

• Mailing address

• IP address

• Information related to your browsing on our website (via cookies)

5. Methods of Collection

Your personal information is collected through the following means:

• Contact forms on our website

• Email or phone communications

• Cookies and similar technologies

6. Purposes of Collection

The personal information collected is used for the following purposes:

• Responding to your inquiries or service requests

• Providing and improving our services

• Managing client relationships

• Complying with legal and regulatory obligations

7. Sharing of Personal Information

We only share your personal information with third parties when necessary to provide our services or when required by law. These third parties may include:

• Technology service providers

• Business partners

• Government authorities, if required by law

We ensure that these third parties adhere to strict standards for protecting personal information.

8. Transfers Outside Quebec

Your personal information may be transferred to and stored outside of Quebec, particularly if our service providers are located in other jurisdictions. In such cases, we ensure that adequate safeguards are in place to protect your personal information.

9. Retention Period

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

10. Security Measures

We implement appropriate physical, administrative, and technological security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

11. Your Rights

In accordance with Law 25, you have the following rights:

• Access: You may request access to the personal information we hold about you.

• Correction: You may request corrections to inaccurate or incomplete personal information.

• Withdrawal of Consent: You may withdraw your consent to the use of your personal information, subject to certain legal restrictions.

• Portability: You may request your personal information in a structured and commonly used technological format.

To exercise these rights, please contact our Privacy Officer using the contact information above.

• Name: Natacha Amyot

• Title: Privacy Officer

• Email: namyot@settransport.ca

• Phone: 450-669-9985

12. Use of Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You can configure your browser to refuse cookies or to alert you when a cookie is being sent. However, some features of our website may not function properly without cookies.

13. Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date of the latest update is indicated at the top of this page.